Shavano Park, TX

Explore the available keyword options configured for Shavano Park, TX below. When one of these keywords is texted to +12108532003, the corresponding response will be texted back.

Reporting/Request Words

Text Keyword Response
Bond
  Streets
  1. Text your question on the City's Street Bond Projects anticipated to start summer 2023.
  2. Please provide your first and last name.
  3. Thank you for your question! City Staff will get back with you.
CODE COMPLAINT
  Overgrown
  Junk Vehicle
  Structure
  Fence
  Tree Trimming
  RV
  PODS
  Noise
  Signs
  1. Your reporting options are: FENCE, JUNK VEHICLE, NOISE, OVERGROWN, PODS, RV, STRUCTURE, SIGNS OR TREE TRIMMING. Text one of these ALL CAPS words to continue your report.
  2. (Step 1 of 3) What is the address or nearest location of the [word]?
  3. (Step 2 of 3) Please provide your first and last name.
  4. (Step 3 of 3) Please text a brief description, upload an image. If you have a description and image, put it all in one text message.
  5. Thank you for reporting! The Code Compliance officer will investigate.
FLOOD
  Culvert
  Flooding
  1. Your reporting options are: CULVERT or FLOODING. Text one of these ALL CAPS words to continue your report.
  2. (Step 1 of 2) What is the address or nearest location of the [word]?
  3. (Step 2 of 3) Please provide your first and last name.
  4. (Step 3 of 3) Please provide a brief description or upload an image. If you have a description and image, put it all in one text message.
  5. Thank you for reporting! The Public Works Department will investigate.
Garage Sale
  1. City Council designated Saturday, March 18 and 23rd for City-wide Garage Sale Days.
  2. Please provide your first and last name.
  3. What is your home street address?
  4. Thank you for signing up! Your signup info was sent to Permit Clerk. If you want to remove yourself later call 210.493.3478
HHW
  1. Have a question on the November 12th Household Hazardous Waste collection event? Text it to us!
  2. Thank you for your question - staff has been notified and will get back to you!
OAK WILT
  1. (Step 1 of 3) What is the address or nearest location of the Oak Wilt infection?
  2. (Step 2 of 3) Please provide your first and last name.
  3. (Step 3 of 3) Please provide a description AND upload a photo of a leaf from the tree. Be sure to put it all in one text message.
  4. Thank you for reporting! City Staff will investigate.
OTHER
  1. Text one or two sentences about your question/concern.
  2. Please provide your first and last name.
  3. Thank you for contacting the City of Shavano Park! City Staff will get back with you.
ROADS
  Pothole
  Roadsign
  Dead Animal
  1. Reporting options are: LINE OF SIGHT, POTHOLE, ROADSIGN or DEAD ANIMAL or OTHER. Text one of these ALL CAPS words to continue your report.
  2. (Step 1 of 3) What is the nearest address or nearest location to the [word]?
  3. (Step 2 of 3) Please provide your first and last name.
  4. (Step 3 of 3) Please text a brief description or upload an image. If you have a description and image, put it all in one text message.
  5. Thank you for reporting! The Public Works Department will investigate.
Town Plan
  1. Thank you for contacting the City. If you have feedback for the Town Plan just text it!
  2. Thank you for your feedback! City staff will pass it to the Planning & Zoning Commission. The next public hearing is scheduled for Wednesday, September 7, 2022 @ 6:30PM.
TRASH
  No Pickup
  Trash In Street
  Bulk
  Recycle
  1. Your reporting options are: NO PICKUP, TRASH IN STREET, BULK or RECYCLE
  2. (Step 2 of 2) What is the address or or nearest location of the [word]?
  3. (Step 2 of 3) Please provide your first and last name.
  4. (Step 3 of 3) Please provide a brief description or upload a photo. If you have a description and image, put it all in one text message.
  5. Thank you for reporting! City staff will investigate.
WATER
  Color
  Taste
  Odor
  Water Main
  1. Report only if you receive water from the City of Shavano Park. Call SAWS (210-704-7297) if you do not live in Old Shavano Park or the Shavano Estates. Reporting options are: COLOR, TASTE, ODOR, HYDRANT or WATER MAIN.
  2. (Step 1 of 3) What is your address?
  3. (Step 2 of 3) Please provide your first and last name.
  4. (Step 3 of 3) Please provide a brief description or upload an image. If you have a description and image, put it all in one text message.
  5. Thank you for reporting! The Water Department will investigate.

Informational Words

Text Keyword Response
Agenda
Minutes
Council Meeting
Meetings 		To view Agenda and Minutes please visit: https://www.shavanopark.org/departments/city_council_agenda_minutes_archives.php
Alerts To join an alert group you must start a new text to the phone number 91896, and send one of the following keywords: COSPEMERGENCY - City-wide emergency alerts COSPWATER - Shavano Park Water Utility (NOT SAWS) alerts COSPROAD - road project updates COSPWATCH - Neighborhood Watch texts COSPEVENTS - information about City-wide events.
Animal Control Contact the City of Shavano Park Police Department for non-emergency animal control at (210) 804-0110, for emergencies please contact 911. For more information please visit: https://www.shavanopark.org/departments/police/animalcontrol.php
Boards
Commissions 		You can find out about all the City Boards and Commissions at https://www.shavanopark.org/boards. For more info or to find out how to serve on a City Board contact the City Secretary at citysecretary@shavanopark.org or 210.581.1116
Brush Pickup
Bulk Pickup
Bulk Trash 		This winter's Brush/Bulk pickup runs January 22 - February 2. The next scheduled event is in September. Details at https://www.shavanopark.org/Bulkpickup
Citation
Ticket 		You may contact the Court Clerk at 210-492-2607 or via email at court@shavanopark.org prior to stopping at City Hall. For information on paying a traffic citation please visit: https://www.shavanopark.org/departments/municipal_court.php
Contact
Hours of Operation 		City Administration (210) 493-3478 contact@shavanopark.org, City Hall 900 Saddletree Court Shavano Park, TX 78231, City Hall is open Monday through Friday 8am to 5pm. Official website: https://shavanopark.org, Police Admin (210) 492-9248, Fire Admin (210) 492-1111, Public Works / Water Admin (210) 492-2841.
COSPEMERGENCY
COSPWATER
COSPEVENTS
COSPWATCH
91896
COSPROAD 		This is the incorrect number to text. To join an alert group you must start a new text to the phone number 91896, and send one of the following keywords: COSPEMERGENCY - City-wide emergency alerts COSPWATER - Shavano Park Water Utility (NOT SAWS) alerts COSPROAD - road project updates COSPWATCH - Neighborhood Watch texts COSPEVENTS - information about City-wide events.
Court
Municipal Court 		For Municipal Court information please visit: https://www.shavanopark.org/court. Shavano Park Municipal Court is held on the third Thursday of each month. Check-in begins at 3:00pm. Court session begins at 4:00pm. Contact the Court Clerk at 210-492-2607 or via email, court@shavanopark.org, for questions regarding your citation(s).
Coyote Over the years, there have been numerous concerns about coyotes in Shavano Park. The City has done quite a bit of coyote research on the situation and shares some thoughts on this very complex situation at https://www.shavanopark.org/residents/coyotes.php
Crash Report For any police reports contact the Police Office Manager at 210.492.9248 or email kgarcia@shavanopark.org.
Crime
Vandal
Theft
Assault
Violence
Accident 		If this is an emergency dial 9-1-1 !! If you want to report a non-emergency crime or have info for the Police dial 210.804.0110 (Push 2 at the prompt). This number is not to be used to report crimes.
Elections
Voting
Vote
Candidate Eligibility
Deadline to file
Register to Vote
Voter Registration 		For Local Election information please visit: https://www.shavanopark.org/departments/elections_elecciones.php
Emergency
gunshot
crash
scared 		If this is an emergency dial 9-1-1 !!
EMS Billing
EMS Bill
Emergicon 		For Emergency Medical Service billing information please visit: https://www.shavanopark.org/departments/ems.php
Events You can find all information about City Events at https://www.shavanopark.org/residents/events.php. To signup for notifications about City Events text the number 91896 "COSPEVENTS" (no quotations). City also actively posts about City events on Facebook and Nextdoor!
FAQ For a list of frequently asked questions and answers visit https://www.shavanopark.org/how_do_i/faq.php
Finance
Budget
Audit 		The City is committed to Financial Transparency. You can find how your tax dollars are working at https://www.shavanopark.org/finances. If you have a specific document or information you'd like to request email contact@shavanopark.org.
Fingerprint The Shavano Park Police Department is currently not offering fingerprinting services. The public is encouraged to utilize the digitalized services of IdentoGO for their fingerprinting needs. IdentoGo is the approved vendor which meets state and federal fingerprinting guidelines. Appointments for fingerprints can be made on their website at https://www.identogo.com/.
Fire If this is an emergency please dial 911. Shavano Park Fire Department is at 15604 N.W. Military Highway Shavano Park, TX 78231, Administrative Hours: Monday through Friday (Excluding holidays) 8 AM to 5 PM. After hours please call our dispatch office. Dispatch: 210.804.0110, Fire Station: 210.492.1111. For more information please visit: https://www.shavanopark.org/departments/fire_ems.php
Lost Pets
Lost Dog
Lost Cat 		All domestic pets found or turned in to the Police Department are turned over to DeZavala-Shavano Veterinary Clinic at 4458 Lockhill-Selma Road. You can reach them directly by phoning 210-699-3939. Or you can email your pet info to contact.us@dezavalavet.com to be placed on the watch list.
Map City Zoning, Neighborhood, Street/Lot and Street Maps are available at https://www.shavanopark.org/visitors/city_maps.php
Mayor
Council 		Mayor and Council information and how to contact your elected official can be found by visiting: https://www.shavanopark.org/government/mayor_and_council.php
Neighborhood Watch Neighborhood Watch is administered by the Shavano Park Police Department. The Department will send out only occasional messages. To signup for Watch text alerts text COSPWATCH to 91896 To signup for Neighborhood Watch emails visit https://shavanopark.org/watch
NW Military To learn more about the NW Military Highway project and how to contact staff go to https://www.shavanopark.org/nwmilitary
Ordinance City Ordinances are easily viewed at https://www.municode.com/library/tx/shavano_park/codes/code_of_ordinances. If you have a specific Ordinance question email contact@shavanopark.org or call 210.493.3478.
Pavilion Rental
Reserve 		If you are interested in reserving the Pavilion for your event fill out the application packet linked below. https://cms1files.revize.com/shavanoparknew//City%20Pavilion/210826%20-%20Pavilion%20Application%20Packet.pdf. Submit all reservation requests to the City Secretary at 210.581.1116 or email. If you have questions regarding the City Pavilion contact the City Secretary.
Permits
Inspection
License 		The City has contracted with MyGovernmentOnline (https://www.mygovernmentonline.org/) to provide fully digital, web-based permitting and plan review services. For permitting info please visit: https://www.shavanopark.org/permits
Police
SPPD
PD 		If this is an emergency please dial 911. NON-Emergency 210.804.0110 (Push 2 at the prompt) Shavano Park Police Department 900 Saddletree Court Shavano Park, TX 78231 Police Administration 8:00am to 5:00pm Monday - Friday 210.492.9248, For more information please visit: https://www.shavanopark.org/departments/police/index.php
Policy City policies are available at https://www.shavanopark.org/government/policies.php. All City Policies are approved by City Council by Resolution.
Power Outage If there is a power outage report it to CPS Energy, visit https://outagemap.cpsenergy.com/ If there is an emergency situation ongoing call 9-1-1.
Quiz 10 Answers Answers are: Q1 – B; Q2 – B; Q3 – C; Q4 – A; Q5 – A; Q6 – D; Q7 – A; Q8 – D; Q9 – A; Q10 - B
Recycling If your trash pickup is Monday & Thursday each week, recycle pickup is on Monday each week. If your trash pickup is Tuesday & Friday each week, recycle pickup is on Tuesday each week.
Report Reporting Options are CODE COMPLAINT, FLOOD, OAK WILT, ROADS, TRASH, WATER or OTHER. Texting one of these words will open up the reporting system. Staff will be notified once your report is complete.
Test *Beep* *Boop* *Beep* MESSAGE RECIEVED In all seriousness - test away with the system! It should be intuitive. If you have a question - just text it. I'd start with words like ALERTS, REPORT and FAQ to get orientated.
Thank you!! You're welcome!
Variance For information on Variances please contact the City Secretary at 210.581.1116 or citysecretary@shavanopark.org
Vehicle Sticker Stop by the Shavano Park City Hall during business hours or call 210.492.9248 for more information. You will need documentation to show proof of residency (driver's license, Texas ID card, or other proof of identification).
Water Bill To speak to the Water Department about your bill call 210-492-2841. To pay your water bill online please visit: https://www.municipalonlinepayments.com/shavanoparktx